Villa Manager

Bali Management Villas di Uluwatu & Pecatu, Bali sedang membuka lowongan Villa Manager.

Tanggung jawab:

• Oversee the daily operations of all assigned villa properties
• Ensure exceptional guest experiences by maintaining high-quality hospitality standards
• Lead, supervise, coach, and develop operational teams to achieve excellent performance
• Handle guest feedback, concerns, and complaints professionally while ensuring effective service recovery
• Coordinate with Housekeeping, Engineering, Reservations, Guest Services, and other departments to ensure seamless operations
• Ensure all villas are fully prepared before guest arrivals, including cleanliness, maintenance, and special guest requests
• Monitor operational performance and implement strategies to improve efficiency and service quality
• Develop, implement, and maintain operational Standard Operating Procedures (SOPs)
• Prepare operational reports, budgets, and performance analyses for management
• Manage staff scheduling, workforce planning, and daily operational requirements
• Ensure compliance with company policies, safety standards, and operational procedures
• Foster a positive working environment while promoting teamwork and continuous improvement

• Minimum Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, or a related field
• Minimum 5 years of experience in the hospitality industry, with at least 2–3 years of experience as a Villa Manager, Resort Manager, or similar leadership role
• Strong leadership, people management, and decision-making skills
• Excellent communication skills in English, both spoken and written
• Proven experience in managing villa or hotel operations and delivering exceptional guest satisfaction
• Strong organizational, problem-solving, and time management skills
• Ability to work under pressure and manage multiple properties simultaneously
• Well-groomed, professional, proactive, and service-oriented
• Strong understanding of hospitality operations, guest relations, and operational reporting
• Must be domiciled in Bali

• Klik "Lamar Sekarang" untuk melamar lewat Kerja di Bali: lamaran dan CV Anda kami teruskan langsung ke email HRD hrd@balimanagement.villas.
• Perusahaan meminta lamaran Anda. Atau kirim sendiri langsung ke hrd@balimanagement.villas.
• Melamar tidak dipungut biaya apa pun. Waspadai pihak yang meminta transfer uang.