E-commerce & Reservation Officer

Agranusa Signature Villa di Nusa Dua, Bali sedang membuka lowongan E-commerce & Reservation Officer.

Tanggung jawab:

• Manage villa listings across OTA platforms, including Airbnb, Booking.com, Agoda, and other booking channels
• Update room rates, availability, promotions, and property information
• Handle reservations and guest inquiries via WhatsApp, email, OTA platforms, and other communication channels
• Prepare quotations, process bookings, and send booking confirmations
• Follow up on inquiries to maximize booking conversion
• Coordinate with villa operations teams regarding guest arrivals, special requests, and check-in arrangements
• Monitor booking performance and prepare daily reservation reports
• Ensure accurate rates, availability, and reservation records across all platforms

• Minimum 1 year of experience in reservations, e-commerce, hotel, or villa operations is preferred
• Good written and spoken English
• Familiar with OTA extranets and reservation systems; channel manager experience is an advantage
• Proficient in Microsoft Excel or Google Sheets
• Strong communication, customer service, and sales skills
• Detail-oriented, responsive, organized, and able to work independently
• Able to work according to the agreed operational schedule

• Klik "Lamar Sekarang" untuk melamar lewat Kerja di Bali: lamaran dan CV Anda kami teruskan langsung ke email HRD hrd@agranusa.com.
• Perusahaan meminta CV terbaru dan foto terbaru. Atau kirim sendiri langsung ke hrd@agranusa.com.
• Melamar tidak dipungut biaya apa pun. Waspadai pihak yang meminta transfer uang.